Latest opinions that Ahmed Khidhir has shared on Finextra

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Ahmed Khidhir

Digital Banking Expert

Temenos

Member since

11 Mar 2017

Location

Dubai

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Ahmed's opinions

Bespoke Digital Banking: the power of Big Data and Predictive Analytics

As consumer expectations towards digital user experience are increasing, more and more banks are striving to provide great customer experience on their digital banking channels – online, mobile, and tablet banking. According to the EFMA - Capgemini World Retail Banking Report 2014, customers with positive experiences are more than three times mor...

01 October 2018 Digital Banking Trends

Effects of Banner Blindness on Digital Banking

With the expansion of easily accessible and convenient digital banking services - such as mobile and tablet banking, as well as online banking for personal computer platforms - bank customers are getting reluctant to visit bank branches, and prefer to conduct their daily banking activities online. As customers are spending less time in branches, ...

17 April 2018 /retail Online Banking

How psychometric profiling can help banks double their digital marketing efficiency

In most countries, we see the same trend at retail banks — fewer trips to the bank branch and more online visits. Customers are not just logging in to their online or mobile banking applications to check balances, but also to buy banking products and services. According to Mckinsey, at leading banks more than 40 percent of sales nowadays is made t...

09 April 2018 Digital Banking Trends

5 ways psychometrics can help banks deliver an outstanding digital banking experience

As consumer expectations towards their digital user experience are increasing, banks are striving to provide outstanding customer experience on their online and mobile banking channels. According to Gartner, 89% of companies will primarily compete on the customer experience they provide, and banks are not an exception. With an unprecedented amount ...

19 March 2018